Lead UI & UX Designer | January 2019 – Present

  • Creating/updating mockups & wireframes using Adobe XD
  • Working with various eCommerce teams, such as design, marketing, and development
  • Managing the design direction of eight (8) external websites & one (1) internal website
  • Reporting updates directly to the VP of eCommerce

UI & UX Designer | December 2016 – January 2019

  • Creating/updating mockups & wireframes using Figma
  • Prototyped interactions & workflows using Axure
  • Collaborated with programmers & developers to find solutions to high priority issues
  • Understood design directions based on heatmaps & data from Ptengine & Hotjar
  • Conducted multiple A/B testing on pages for both on a micro & macro scale
  • Analyzed audiences & trends through Google Analytics & Moz Analytics

Jr. Web Developer | June 2015 – December 2015

  • Inputed data entry on new and existing products
  • Tested new modules and extensions for live production websites
  • Coded concept arts and designs to push forward towards production
  • Helped control deployment of websites using GitHub and Capistrano
  • Applied best SEO practices for company websites
  • Analyzed Google Analytics for trends, information, and sales
  • Increased product reviews from customers by 475%
  • Initialized/maintained the implementation of InstantSearch+ for Magento & Magento 2

NewFilmmakers Los Angeles

Web Developer & Designer | June 2014 – Present

  • Utilizing WordPress and other relevant plugins
  • Operating the email systems to contact email databases, such as Constant Contact
  • Revamping of the the email newsletter and sponsorship decks with a new outline and layout
  • Creating promotional materials for film festivals and events
  • Preparing partnership decks to send to potential and renewing partners
  • Prepping and moving the website database from one plan to another using MySQL

Risk Driven Quality Consulting Company

Web Designer | May 2015 – August 2015

  • Designed the overall theme and look of the web application
  • Provided input and ideas with the development team on UX/UI best practices
  • Created icon sets for various elements of the web application

California State University, Northridge – Classroom Technology

Student Assistant Technician Lead | July 2012 – May 2015

  • Employed close hands-on relationships with clients on a daily basis
  • Tested various Audio and Visual equipment, such as digital projectors, public address systems
  • Evaluated the deployment of new desktop computers into classrooms
  • Supported over 150 classrooms, conference rooms, and labs
  • Recorded incidents and problems that occur in classrooms
  • Reported in issues using EBSuite

Live Nation/House of Blues

Web Production Intern | January 2015 – May 2015

  • Created EDPs events for concerts, live shows, and festivals
  • Worked with ASP.NET (C#) to display web pages on mobile and desktop
  • Audited for issues over 40 different websites of club, venues, and House of Blues locations
  • Utilized services, such as JIRA and Microsoft Exchange, to communicate between various marketing teams across the country

Carlyle Financial

Jr. Web Developer & Designer | November 2014 – January 2015

  • Communicated with senior developer about ongoing issues with the website
  • Inspected for functionality issues and design flaws
  • Designed newsletters
  • Addressed SEO priority concerns using Moz Pro Analytic

SXM inc

Office Intern | June 2014 – October 2014

  • Implemented the workflow for Content Management System (CMS), such as Salesforce
  • Analyzed web pages for bugs and functionality issues
  • Reconstructed their SEO of their new website when it was moved and launched
  • Assembled their YouTube channels of various brand ideas, categories & playlists

Vietnamese Student Association

Co-President | June 2013 – May 2014

  • Implemented the 1st Annual Vietnamese Culture Night & 1st Annual Northridge by Night Talent Showcase
  • Advised board members and general members on good practices
  • Monitored relations between various board members
  • Acted head of organization when major events are occurring

External Vice President/Intercollegiate Council | June 2012 – May 2013

  • Represented CSUN VSA under the Union of Vietnamese Student Association of Southern California (UVSA)
  • Managed over five major events that host over 100 members or more at a time
  • Communicated as a liaison between UVSA and CSUN VSA
  • Acted head of organization when president cannot carry out their duty

Wireframing & Prototyping

  • Adobe XD
  • Figma
  • Axure RP

Programming Languages

  • HTML5
  • CSS3
  • SASS
  • Javascript
  • PHP


  • Foundation
  • Bootstrap

Content Management System (CMS)

  • WordPress
  • Magento 1 Enterprise
  • Magento 2 Cloud Commerce
  • Shopify

Analytics Testing Tools

  • Optimizely
  • Omniconvert
  • Ptengine
  • Hotjar


  • Adobe CC
  • Microsoft Office
  • GitHub
  • Springbot
  • Doubleclick for Publishers
  • Google Analytics
  • Moz Analytics
  • Salesforce

Email Service Provider (ESP)

  • Mailchimp
  • Constant Contact
  • Emma